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Tenure runs cancellation offers, win-back emails and, later, upgrade prompts for your subscribers. It drafts them from your site and billing, and you approve what goes live.

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                                                                 .
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                                         ..     .      . .   ....  .  .
                                    .   ..       .   ..          ...  .   ..
                                  =++ ..  .  ..  ...  .  ....... .   .   .  .. ..  ++=
                               =++**xx .  . . . .  .  .  ... . . . . .. .... . . .xx**++=
                            =++**xx***+. . ....   . . . .... ......  ......... ..+***xx**++=.
                          =++**x**++==  . ... . ...... ....  .......... . . .    .==++**x**++=.
                       .=++*xx**++= .  . . ..   . . ..... .... ...  ...... ..   . . .=++**xx*++=
                      =++*xx*++=..   .......  ...... .  .. ..  .......  .. . . . .....  =++*xx*++=
                     ++*xx*++=...  . .. ... . . .............·  .. ......  . . ..... . ...=++*xx*++
                   =+**x**+= .   ... .......... .. ==++++++++++++++==. ......... ..... ..   =+**x**+=
                  ++*xx*+=.. ..... ........·..=+++****xxxxxxxxxxxx****+++=..... .. ..  .. ... =+*xx*++ .
                 ++*x**+=............. ....=++**xxx*****++++++++*****xxx**++=.....  .... ......=+**x*++
               =+**x*++  .... .. ... ...=++**xx**++++==...·...·..==++++**xx**++= .. ....... . ...++*x**+=
              =+**x*++.. ....... . ...=+**xx**++=..···..·......·.....·.=++**xx**+=....... ... ... ++*x**+=
              +**x*+= ...  .    .  .=+**xx*++=....······.·..···..···.·...·=++*xx**+=.. ......  . ..=+*x**+
             ++*x*++... .. . . .. .++*xx*++=....·..·.....··.·..··...·.·. .·.=++*xx*++...  ... ..... ++*x*++
            =+*x**+. ............=+**x**+=··....·.···:.·.··....·...·.··...·...=+**x**+=... ...    ...+**x*+=
            +**x*+= .....   .. ·=+**x*++·..·.·.·.····::.·:··...····...·.··.·.·..++*x**+=..  .....  . =+*x**+
           =+*x*++. ....... . ..+**x*+=···...··.·.·····:···.···:··:···.·.··.··...=+*x**+...... .   .  ++*x*+=
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          =+*x**+..... ..... .=+*x**+.·.·.···::···:::·..xxxxxxxx::···.·.....·.·...·+**x*+=. ....... ...+**x*+=
          =+*x*+= . . .  . ...=+*x*+=..··.··....··.:·:xxxxxxxxxxxx·.·..::::.·.·...·=+*x*+=..... ..    .=+*x*+=.
          =+*x*+= . . .. ....·+**x*+=..·.·..:·.·:··:·xxxxxxxxxxxxxx:.:·:..·.·..·..·=+*x**+ .. ..... ...=+*x*+=.
          ++*x*+=. . ........·+*xx*+..····.···:··.·:xxxxxxxxxxxxxxxx...:·.:.·:.··...+*xx*+.  ........ .=+*x*++
          ++*x*+= .... ..  . .+*xx*+..·.·..··.·.·..:xxxxxxxxxxxxxxxx.:·.·····.......+*xx*+.. .. .... . =+*x*++.
          =+*x*+=  . .. ... ..+**x*+=···.··....··..··xxxxxxxxxxxxxx::.·.:··:..·..··=+*x**+.....  ......=+*x*+= .
          =+*x*+= . ....  ....=+*x*+=····.·:.·:..:··.·xxxxxxxxxxxx:···:...·.·.·...·=+*x*+=. ...........=+*x*+=
          =+*x**+  . .. ......=+*x**+. .··.·.:.·::···:.·xxxxxxxx··..··..··.·..·.···+**x*+=....  .. . . +**x*+=
           +**x*+=  .... .. ..·++*x*++ .·.···.··:·.·..···:.:.:·...·····.·:.·...·..++*x*++......... .. =+*x**+ .
           =+*x*++ . .. ........+**x*+=.··.··...··.······.::.·..··.......·.··...·=+*x**+.... .... ... ++*x*+=
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            =+*x**+. . ....  ... =+**x**+=...··..·.·..···::···...····.··· ....=+**x**+= ....... . .  +**x*+=
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              +**x*+=.  . . . ......=+**xx*++= ..··....·..··..·...··.··..·=++*xx**+=. .....  ... . =+*x**+
              =+**x*++ . . ...........=+**xx**++=..·..··.. ..·.···....·=++**xx**+=. .. ...... ....++*x**+=
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                      =++*xx*++=   .. ... . ... . . .  .. . . ......... . . .....   ... =++*xx*++=.
                      . =++*xx**++=.... ....  .... ......... . .....   .. . ....  .. =++**xx*++=
                          =++**x**++==....... ........ ..  ... ... . .. .  . .... ==++**x**++=
                            =++**xx***++=. .... . .  . .... .  . . . . ... ..  =++***xx**++=
                               =++**xxx**+++==.  .. . ... .  .... .. .... ==+++**xxx**++=
                                  =+++**xxx****++++====.   ... . ====++++****xxx**+++=  .
                                      =+++***xxxxx********************xxxxx***+++=
                                         . =++++*******xxxxxxxxxx*******++++=
                                               . ===++++++++++++++++===

Fewer cancellations. Nothing happens without your say.

You set the allowed offers and spending limits. Tenure records decisions, billing changes and later outcomes separately.

Too expensive$79/mo plan
30% off for 3 monthsDiscount accepted
Not using it enough$29/mo plan
Paused for 30 daysPause confirmed
Missing features—
No eligible offerCancelled

Incremental impactNeeds comparison data

Illustrative customer journeys. Offer acceptance alone does not establish retention. Measuring incremental impact requires enough comparison data.

Point Tenure at your siteIt reads one page for your colours, your words and your prices.
Connect your billingSo an offer names a real plan, and applies itself when a customer accepts.
Review the draft and approve itYour app details and cancellation offers, with win-back emails if you want them. The workspace starts in test mode, and you publish each part when you are ready.

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